Service
Maintenance Coordination
Maintenance coordination handles resident requests, vendor scheduling, and owner approvals — with clear tracking and follow-up so nothing gets lost.
Request Management InfoWho It Helps
Built for These Rental Owners
- Owners who don't want after-hours maintenance calls
- Out-of-state owners without a local vendor network
- Small multifamily owners managing multiple requests
What's Included
Included in This Service
- Resident maintenance request intake
- Vendor communication and scheduling
- Owner approval workflows above set thresholds
- Repair tracking and follow-up
- Emergency maintenance response
Process
How This Service Works
1Step
Request
Resident submits a request through the portal.
2Step
Triage
We assess urgency and required trade.
3Step
Approval
Owner is contacted per approval settings.
4Step
Repair & Follow-Up
Vendor coordination and confirmation with the resident.
Common Questions
Owner Questions
Can owners use their own vendors?
Yes, owners can specify preferred vendors during onboarding.
Get Started
Talk With a Property Manager
Share a few details about your property and Trinity Ridge will follow up with next steps.